Contract based & PAYG support options for businesses.
Contract Based
Various packages are available including just telephone support through to 24 hour support with engineer callout.
Pay as you go / ad-hoc
Support can be provided when you need it. This is charged per incident.
Bespoke Agreements
We provide customised support to companies who need to offer a high level of IT competency but who may not have an internal IT team.
Service monitoring
To allow us to see problems before they are reported, we can monitor the majority of IT equipment and notify youor take action should a critical state occur.
Remote logging
Systems can be configured to send logging data to our logging servers to enable diagnostics and investigations to take place should any incidents occur.
Remote backup
Remote backup has saved many companies from suffering from dusruption due to theft or fire where backup tapes become unuseable. We can provide full system recovery, enabling your company to get on with recovery and rebuilding.
Corporate IT department backup
We can suppliment your internal IT department by providing out of hours support or taking on tasks that require specific skills that are not available internally.
System healthchecks
Healthchecks are available, remote or local, for servers and workstations based on Microsoft and Linux operating systems. Occasionally, this is required prior to taking on support contracts.